What is a cookie

A cookie is a piece of data sent to your device from a website. This means the website can recognise your device if you return to the same website. Cookies do not contain any personal information about you and cannot be used to identify an individual user. A cookie often includes a unique identifier, which is an anonymous number (randomly generated) and is stored on your device. Some expire at the end of your website session; others remain on your computer for longer.

These pieces of information are used to improve services for you through, for example:

Sv Hospitality S.r.l. (hereinafter “SVH” or the “Company”), as the Data Controller, hereby informs you that your personal data, and your or your underage children’s special categories of personal data (EU Regulation Article 9), if any, provided by you shall be processed in a pertinent and transparent manner, and in compliance with the principles of lawfulness and necessity under the current governing regulations.


enabling a service to recognise your device so you don’t have to give the same information several times during one task, e.g. filling out a web form or a web survey
recognising that you may already have given a username and password so you don’t need to do it for every web page
measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
analysing anonymously data to help us understand how people interact with the different aspects of our online services so we can make them better

Types of Cookies

Technical Cookies
This type of cookie allows the proper operation of certain sections of the site . There are two categories : persistent and session:
Persistent: once closed the browser are not deleted but remain up to a preset expiration date Session: are deleted every time the browser is closed These cookies, always sent from the domain you are browsing, you need to view the site and in relation to technical services offered, will be increasingly used and then sent, unless the user does not change the settings in your browser (thus affecting the display of web pages).

Analytical Cookies
Cookies in this category are used to collect information about the site . They will use this information about anonymous statistical analysis to improve the use of the Site and to make the content more interesting and relevant to the wishes of users. This type of cookie collects anonymous data on the activity of users and as it came on the Site . The analytical cookies are sent from the same site or from third-party domains.

Cookie analysis of third-party services
These cookies are used to collect information on the use of the Site by users in anonymous form such as page views , time spent , traffic sources of origin , geographic origin, age , gender and interests for the purposes of marketing campaigns . These cookies are sent from third-party domains external to the Site.

Cookies to integrate products and functions of third-party software
This type of cookie incorporates features developed by third parties within the pages of the Site as icons and preferences expressed in social networks in order to share the contents of the site or for the use of services, third-party software ( such as software generate maps and additional software that offer additional services). These cookies are sent from third-party domains and partner sites that offer their functionality in the pages of the Site.

Cookies profiling
Those cookies are needed to create user profiles in order to send advertising messages in line with the preferences expressed by the user within the pages of the Site.
Under current rules , you are not required to obtain consent for cookies and technical analytics , as necessary to provide the required services.

For all other types of cookies consent may be expressed by the user with one or more of the following modes:
Using specific configurations of the browser or its programs used to navigate pages that make up the site
Through changing the settings in the use of third-party services
Both of these solutions might prevent you from using or view parts of the Website.

Web sites and third-party services

The Site may contain links to other Web sites that have their own privacy policy which can be different from the one adopted by the website you are surfing with Fifteen Keys Hotel platform and therefore not responsible for these sites.

How to disable cookies through browser

If you want to explore the ways in which your browser stores cookies during your navigation , please follow these links on the websites of the respective suppliers.
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer: http://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies
Safari 6/7 Mavericks: https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=it_IT
Safari 8 Yosemite: https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=it_IT
Safari su iPhone, iPad, o iPod touchhttps://support.apple.com/en-gb/HT201265